Terms of Service

Terms governing use of our assessment platform.

Nature of Service

This service provides automated, informational reports generated from answers provided by users. Reports are created using predefined criteria and structured analysis.

Reports are for informational purposes only and do not constitute legal, tax, or professional advice.

No Advice Disclaimer

The reports generated by this platform are automated and informational. They do not:

  • Provide legal, tax, or professional advice
  • Review documents or assess legal validity
  • Predict outcomes or guarantee results
  • Replace professional judgement or consultation

Users should not rely on reports as a substitute for professional advice.

Limitation of Liability

To the maximum extent permitted by law:

  • The platform and its reports are provided "as is" without warranties
  • We are not liable for decisions made based on reports
  • We are not liable for delays, errors, or omissions in reports
  • Our liability is limited to the amount paid for the report

Refund Policy

Refund eligibility:

Where a paid report fails to generate due to a technical error, you must contact Support and provide your Assessment ID and email address. We will attempt to regenerate and supply the report. If we are unable to do so, we will issue a full refund.

Refunds are not available for:

  • Completed reports that generated successfully
  • Reports where the user is dissatisfied with content or scores
  • Free assessments

To request a refund for a technical failure, please contact support with your assessment ID and details of the issue.

Governing Law

These terms are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of the courts of Scotland.

Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

Questions?

If you have questions about these terms, please contact us.

For information about how we handle data, see our Data & Privacy page.

Information only. Not legal advice or tax advice.